Vetted, Gas Safe registered engineers · same-day & 24/7 emergency cover across Dorset & Dorset.
The fault
When your boiler shows a fault code
A fault code is the boiler telling you which circuit has a problem, ignition, pressure, a sensor or the fan. The same code can mean different things across Worcester, Vaillant, Ideal, Baxi and other brands, so it needs interpreting correctly.
Note the code and the make and model before you call, it helps us arrive with the right parts and fix it faster.
What a lockout usually points to
✓Ignition or flame-detection fault
✓Low water pressure lockout
✓Faulty fan or air-pressure switch
✓Failed temperature sensor (NTC)
✓Condensate blockage or PCB fault
How we deal with it
1
Read the code
We interpret the fault code for your specific boiler make and model to pinpoint the circuit at fault.
2
Quote before we start
A clear fixed price for the repair.
3
Repair and clear
We fix the underlying fault, clear the lockout and confirm the boiler runs safely.
Our guarantee
Every boiler repair is backed by our 90-day or 365-day same-fault repair guarantee when you start a premium home membership. All gas work is carried out by Gas Safe registered engineers, and parts and labour are covered, subject to the stated exclusions.
Areas we cover
Boiler fault code & lockout across Dorset, Poole, Christchurch and the surrounding Dorset and New Forest areas:
