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Fridge freezer repairs you can trust

Fridge or freezer not cooling? Alex, your local Go Assist engineer, offers fast, fixed-price fridge freezer repairs across Dorset, Poole and Christchurch, same day or next day.

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Meet your local engineer Alex, your local Go Assist fridge freezer engineer
Alex
Fridge freezer engineer
6 yrs
experience
BH, DT, SO
postcodes
Excellent
rating

Lives in Dorset · covers Dorset, Poole, Christchurch, Boscombe, Southbourne & surrounding areas.

Over 25,000 reviews Over 500,000 repairs Same day or next day Vetted and approved engineers No call out fees
Reliable local repairs

Fast, affordable fridge freezer repairs across Dorset

We offer reliable fridge freezer repairs in Dorset with fixed low prices starting from just £89. That price includes the call-out and your first hour of labour, so you know exactly what you're paying upfront, no hidden fees or surprise charges.

We know how disruptive a broken fridge freezer can be, so we aim to offer same-day or next-day appointments to customers right across Dorset, Poole and Christchurch. Every repair is completed to a high standard and backed by our repair guarantee.

Whether your fridge freezer isn't cooling, is icing up or is leaking water, Alex repairs all makes and models, including Samsung, Bosch, Hotpoint and LG, with access to quality parts to get the job done quickly.

Why Dorset chooses Go Assist

  • Same day & next day repairs.
  • 90-day or 365-day guarantee when you start a premium home membership.
  • Live job tracking.
  • Employed local engineer who lives in and knows the area.
Common faults

Fridge freezer faults we repair in Dorset

Some of the most frequent problems Alex resolves for local customers.

Not cooling

A warm fridge or freezer can be a faulty thermostat, fan or compressor fault. We diagnose quickly, cooling faults are a food-safety priority.

Freezer icing up

Excess ice usually points to a faulty defrost heater, thermostat or door seal. We fix the defrost system and clear the build-up.

Leaking water

Water inside or under the unit is often a blocked defrost drain. We clear the drain and stop the leak.

Too noisy

Loud humming or knocking can be the compressor or a fan fouling ice. We find the source and repair it.

Door seal failed

A perished seal lets warm air in and overworks the unit. We fit a new seal for an airtight close.

Not freezing or over-freezing

Temperature swings point to a thermostat or sensor fault. Alex diagnoses and repairs across all brands.

Fridge freezer playing up? We'll sort it.

Call Alex for same-day or next-day help in Dorset, or request a free quote online.

Brands

Fridge freezer brands we repair

Local service evidence

Fridge freezer repairs in the Dorset record

Anonymised examples that illustrate fault coverage. They are not used to promise an outcome, time or price.

Not cooling

Defrost heater replaced

Samsung RB38T676ESA, freezer icing, fridge warm. Faulty defrost heater replaced.

Southbourne · Samsung
Not cooling

Thermostat replaced

Bosch KGN39VLEAG, fridge not cold. Faulty thermostat replaced, cooling restored.

Poole · Bosch
Leaking

Defrost drain cleared

Hotpoint H7T911TMX, water pooling inside. Blocked defrost drain cleared.

Boscombe · Hotpoint
Icing up

Door seal replaced

Beko CFG4582, constant ice build-up. Perished door seal replaced.

Westbourne · Beko
Noisy

Evaporator fan replaced

LG GBB92MCACP, loud humming. Faulty evaporator fan replaced.

Christchurch · LG
Over-freezing

Sensor replaced

Whirlpool W7X82OOX, fridge freezing food. Faulty temperature sensor replaced.

Charminster · Whirlpool

Fridge freezer repair FAQs

How much does a fridge freezer repair cost in Dorset?+

Repairs are quoted before any work goes ahead, there’s no call-out fee on standard appointments and any parts are priced up front.

Can you repair my fridge freezer the same day?+

We aim for same-day or next-day appointments across Dorset, Poole and Christchurch, subject to availability.

Do you repair all fridge freezer brands?+

Yes, our engineers work on all major brands, with access to quality parts to get most repairs done in a single visit.

Is the repair guaranteed?+

Every repair is backed by our 90-day or 365-day guarantee when you start a premium home membership, subject to the stated exclusions.

Do you charge a call-out fee?+

No call-out fees on standard appointments, you only pay the quoted price for the repair and any agreed parts.

Which areas do you cover?+

Dorset, Poole, Christchurch and the surrounding Dorset and New Forest areas across the BH, DT and SO postcodes.

What the service covers

Clear pricing and repair terms

Fridge freezer repairs start from £89, covering the call-out and first hour of labour. Any additional parts are quoted before work goes ahead. Go Assist's current terms provide a 90-day same-fault repair guarantee, extended to a 365-day guarantee when you take out a premium home membership, subject to the stated exclusions.

Before booking

  • Have the make and model of your fridge freezer ready.
  • Describe the symptom or any error code shown.
  • Go Assist confirms your appointment and the applicable terms.
  • Alex diagnoses the fault and quotes any parts before work begins.
Fridge freezer callback

Book your fridge freezer repair

Send your make, model, fault and postcode. Go Assist checks availability for your address before confirming an appointment.

01202 150 787

Mon–Thurs 8.30am–6pm · Fri 9am–4pm

Quick quote request

Thanks, we'll be in touch

Your enquiry has been received. Go Assist will call you back to confirm availability. Prefer to talk now? Call 01202 150 787.